A toll bill may contain the road toll and a separate convenience or processing fee. Ask which program was selected and how fees accrue.
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Before you rely on a policy
Amounts and eligibility can change by branch, vehicle, card, and booking. A pending hold is different from a settled charge.
What to check first
- Get a trip-level toll record.
- Check whether charges are per use day or rental day.
- Compare the program rule with the signed contract.
Documented policy examples
These examples are scoped to the condition shown; they are not default U.S. prices.
| Policy point | Applies when | Amount / status | Source |
|---|---|---|---|
| TollPass Convenience Charge (some areas)verified scoped | Toll program: TollPass; Market: applicable regions | $4.95/use day, cap $34.65 | Official policy ↗ |
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How to check your own rental
- Open the company policy and your pickup location terms.
- Match the card, age, vehicle, location and reservation type.
- Get a complete quote and save it with your agreement.
Common questions
The right answer depends on your exact booking and signed agreement.
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Official sources
- FTC consumer guidance on renting cars ↗ consumer.ftc.gov · reviewed 2026-11-02
- TollPass fee in other US areas ↗ www.enterprise.com · reviewed 2026-11-02
Research checked 2026-11-02. Pickup terms and signed agreements can change. Verify your booking details before paying.
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